** No Emergency or less than 48 hour requests. **

      ** No Pre-Planning/Design requests **

      ** For single addresses only, no requests to extend markings beyond the address boundaries will be accepted. **

      ** Users are limited to submitting Three (3) requests in a 24 hour period.

          
  



  

    

In order to submit a locate request using 
this program you must provide a valid e-mail address. This 
address will be used by O.U.P.S. to return vital information 
to you, including the confirmation that your locate request 
was successfully processed and completed.

Please note 
that the area to be located must be accessible (free of 
locked gates and animals) for a period of 48 hours (2 full 
working days not including weekends and legal holidays) from 
the time that you receive your confirmation e-mail. Ohio law 
requires that the excavator observe the tolerance zone 
during excavation: An area equal to the width of the 
underground facility + (plus) 18 inches on each side. If no 
width is given by the utility, assume 2 
inches.

Submitted requests will be processed by 
O.U.P.S. prior to the start of the next working day. The 
date and time that you are legally allowed to begin your 
excavation will be 48 hours (2 full working days not 
including weekends and legal holidays) from the time that 
O.U.P.S. processes your locate request but no more than 10 
working days after receipt of confirmation. This legal start 
date and time will be included as part of your confirmation. 
If you begin your excavation prior to that time, you may be 
subject to liability for damaged underground 
facilities.

If you are unable to meet these 
requirements, please exit this program and dial 811 or 
800-362-2764 to speak directly to an O.U.P.S. Customer 
Service Representative who will process your 
request.

Please Note: Your 
locate request is not valid until you receive an email 
confirmation.